I reviewed this particular lounge back when it first open during the VTL days. After almost 1.5 years, I figure it is time for another review and update of Singapore Airlines’ flagship lounge now that we have some normalcy. You can check out my review of the lounge here. Singapore Airlines lounge offerings in Changi Airport are now back in full force and all lounges have reopened for guests’ use. They were a crowding issue back in the past and I will be very keen to see how things are right now after all the proper segregation. This will be the product to stay for the next decade or so until SQ moves over to T5. It is the largest lounge of the SQ network. So here I am to briefly share my thoughts and review the property again. Read on to find out all you need to know about the Singapore Airlines SilverKris Business Class Lounge in Changi Airport Terminal 3. You can check out my review of The Private Room and SilverKris First Class Lounge here.

Access Requirements

The SilverKris Lounge is open 24 hours. Currently, all Star Alliance premium cabin customers, PPS Status and above holders as well as Star Alliance Status holders are allowed access to the lounge. Typical access rules for guests follow. There have been some slight changes concerning access rights for Singapore Airlines and they have slightly tightened them. Only Business class and PPS club members are invited to the lounge now that the KrisFlyer Gold Lounge has reopened. You are also only allowed to guest in guests on the same flight as yours. Previously, as long as they are departing on a same-day SQ flight is alright but this is no longer the case.

Arrival & Location

The SilverKris Lounge is located a level above the main terminal. The entrance has shifted to a new location and you can find it immediately up the elevators from where Bacha coffee is! If you are in first class or suites, this is right in front of you after clearing the private immigration lanes. Spot for the stunning SQ Batik Wall and you will not go wrong. The Private Room, First Class Lounge and Business Class lounge all share the same oval entrance. Depending on your entitlement you will then be ushered into the respective lounge by the agent. I was politely welcomed by the staff and was admitted upon presenting my boarding pass. I was flying to Hong Kong on SQ 892 which departs at 9.55am. I arrived at the lounge at around 7am which going to be right in the morning peak period.

Singapore Airlines SilverKris Business Class Lounge 

The new lounge was bright and fresh. It is such an improvement over the old product and the partial open concept to the terminal in the lounging section of the lounge brings in plenty of natural light which has been missed in the past. If you have stayed at the Four Season Singapore recently, you will find it rather similar as they share the same designers. Seeing how I was here on the 3rd day of CNY, it is so lovely that they have some decorations for the festivals. Since I last visited, there has been a slight change in the orientation of the lounge. The entrance now lets you in at the middle part of the lounge. Towards the right, is the lounging area. Here you can find various seating areas, the bar as well as beverages counter. All sorts of high-top and lounge seating can be found. Power sockets can be easily found by the seats as well. Given that this is a lounge to stay in for the next decade or so, I am also glad to see that they have installed wifi chargers for guests as well. I just wish that they are the lighting kind. This makes plenty of sense given how frequently guests forget to keep and take their charges and cable along with them. Here are some pictures of the place. Let me cover the bar later.

For those who require a little more privacy, you will also be well seated at these productivity pods, they offer more privacy and your little cocoon to work and dine in. Might be something good these days where social distancing is key.

Then towards the left, you can find the main dining area of the lounge. Between the dining area and the entrance, you can find a couple of host’s desks where staff will be on hand to assist you with any services that you required from ticketing to a simple printing job.

As you walk towards the refreshment area, this space has been filled up with more lounging couches as well as many proper dining tables that are more suitable for eating. It stretched to the end of the lounge. Here are some pictures of the lounge.

There is another little room that is opposite the main buffet area that offers even more seating. This is one of my favourite spots in the lounge. I love how chic those chairs and orchids are. This will be a good place to lounge at.

Sleeping Pods

At the far end of the lounge. To the right of the refreshment area, you can find a room that comes equipped with sleeping pods. They have these cubicles with a daybed inside. This is great for getting some sleep. All of them are on a first come first serve basis. Given how many transit passengers SQ serves, this will come in handy for those who are transiting between long-haul and regional flights. Come here for a little nap, grab some food and take a shower before heading out to the city for some sightseeing.

Toilets and Showers

Showers and toilets have been drastically improved from the old lounge. The toilets are sparkling new and constantly maintained. Amenities are provided and include the Penhaligon’s collection. You will be pleased to find those fancy Japanese-style bidets toilets as well.

A reservation system is in place for the showers, especially during the period of high occupancy. There is a huge demand for them but things move pretty fast evening during the peak period. You can head over to the showers attendant to book a time and leave your name. During peak periods, you are limited to 15 mins use. I love the concept as once when I was flying thru HND, there is a 10 hours estimated waiting time for the showers. Showers are in individual rooms and stocked with Penhaligon’s amenities. Water pressure and temperature control are excellent. I did wish that they could improve offering better quality toiletries. I am surprised to see them offering house-branded stuff. Usually, this will be a good opportunity for partnerships.

Food and Drinks

It was breakfast service when I first arrived so here is the food that you can find on the buffet lineup.

Besides this, there are also a couple of live stations where you can order a breakfast plate, laksa and udon. The breakfast plate and udon were pretty good. This will also be a good chance to do a Laksa and Champagne pairing.

Besides this, if you’re looking for something lighter there are also some continental selections in the fridge such as sandwiches and fruits. It is a little disappointing to see that there isn’t any special item or delicacy made for Chinese New Year given the festive vibes. Food is generally okay or but I feel like it could be slightly improved and refined. Breakfast is the most lacklustre offering of the day.

These are the food offerings from a visit recently when I visited during the afternoon. Lunch service was offered when I was here. Here are some of the highlights from the buffet. Anw, if you are bored with the food, they always have nuggets and fries and everyone loves it. Furthermore, where else could you have nuggets paired with champagne? Can we request some garlic chilli and curry sauce? That is a true Singapore heritage!

The live station was serving up some Hokkien Mee, Laksa and Chilli Wantons. They were excellent. They do a rather good rendition of the Hokkien Mee. I enjoyed it!

Drink-wise, for non-alcoholic drinks you have TWG packaged tea, coffee, juices and soft drinks.

Besides the self-served drinks, you can also head to the bar which operates on limited hours. I still can’t believe that SQ cannot afford to operate the bar on a 24-hour basis. It is only open to offer freshly made coffee drinks from 6am to 10am. In the evening, it is open from 5.30pm to 1am and offers bespoke cocktails.

This can’t be the standard for a global airline operating flight around the clock. I should be able to get a freshly brewed cappuccino at 9pm and a SilverKris Sling at noon. I really hope that they can improve on this aspect. I had a fresh cup of coffee made by the bartender which was excellent and this is definitely a step improvement from the machine coffee. You can find the drinks menu here.

Self-served alcoholic drinks consist of champagne, spirits, canned beers and a wine dispenser. The offerings alternate from time to time. You can usually find Taittinger or Piper-Heidsieck Champagne.


To conclude, I was impressed with the brand-new SilverKris Business Class Lounge. The lounge has certainly been expanded to fit the demand and to solve the crowding issue that you can see in the past. A little throwback, if you were like to see what the Old SilverKris Lounge looks like, you can check it out here. Looking at the current offering which is here to stay for the next decade or so, it is a great hard product. They can further polish and improved the dining portions of the lounge. The all-day bar should be the first issue they should tackle. Opening the other lounges and tightening the guesting policy have helped with crowds. It is still very busy in the evening. Do make reservations early if you want to use the showers. The flagship lounge is miles ahead of the terminal 2 offerings. Do cater some additional time if you would like to use this lounge when your flight is departing from T2.